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© 2019 Rob Bayes Photography

CONTACT

Orders for images from client galleries can be made via submitting the form below.  Please complete all required information as follows prior to sending:

Name, email address and contact telephone number.

If ordering prints please complete the address section for delivery purposes.

In the 'Subject' box please put 'Order' or 'Enquiry'

For general enquiries please put information in the 'Message' box.

For orders please include the following information in the message box:  Event date, location and class.  Image numbers you would like to order (in the format 13/144 for example).  The format you would like (digital copies - high resolution or low resolution social media version, mounted 8x6" or A4 print or unmounted A4).  If choosing an all inclusive package for digital images you have the option of selecting specific images or having them all. Your preferred payment method (paypal or BACS transfer).

If you would prefer to telephone or email this information please feel free either via 07412 560911 or rob.bayes@yahoo.co.uk

Personal information provided via the contact form is used solely to deal with orders and enquiries and is not stored or used for marketing or other purposes.  Messages are transferred via the website to my email address (yahoo) and are not stored locally.  Paper order forms taken at events on site where viewing screens are in use are securely stored in a locked cabinet until orders have been fulfilled and are then securely destroyed.  

The standard methods of payment are via paypal or BACS.  Payment information will be sent following an order request.

Print orders will be fulfilled within 48 hours of receipt and sent via Royal Mail 1st Class Signed For as this service provides both proof of delivery and insurance cover up to £50. Royal Mail quotes standard delivery timescales of 1-2 working days following dispatch.

Social media digital images are uploaded to the business Facebook page into the relevant album for customers to download/share directly - they are not sent via email.

High Resolution digital images are sent via email if a single image is ordered or via 'WeTransfer', a free secure file transfer service, for multiple image orders. Transfers will usually take place the same day as payment is received. WeTransfer compresses (zips) files sent.  If you are using an Apple device (iphone/ipad) to download images you will need an additional app to 'unzip' the files.  Information on suitable apps can be found in the help section of the WeTransfer website, along with additional support information and guidance regarding transfers and how to download files.

Purchase of a high resolution digital image entitles you to print unlimited copies and share online or via social media for personal use only.  Images purchased may not be used for commercial purposes, supplied to 3rd parties or sponsors or resold without the prior written permission of myself.  Rob Bayes Photography retains the copyright to all images taken. Unauthorised use and illegal copying of images may result in legal action.